Shipping

Our aim is to ensure that you receive your order as fast as possible.

Standard delivery (2-5 business days) is complimentary for all orders delivered within Australia. You can also select Express shipping at checkout, 1 - 3 business days. 

Australian orders are sent using Australia Post EParcel Service for Express and Standard delivery. 

Please note during the Sale period delivery times may be slightly extended for all sale item purchases unless Express Shipping is selected at checkout.

 

Any claim for shortage in supply or damage to the items ordered must be notified to Janine Edwards within 5 days of receiving the goods. Claims after this period will be rejected.

REFUSED SHIPMENTS

If you decide to refuse any shipments from Janine Edwards, you are responsible for the original shipping charges, any duties, taxes and/or customs charges that are incurred on the package, and the cost of returning the package to us. This amount will be deducted from your purchase refund.

Delivery times are an estimate and are according to Australia Post. In Australia, please add 1-3 business days for delivery to Western Australia. Delivery times may vary between regional and metro areas. 

If you have any further questions or special requests, please contact us at online@janineedwards.com